Precise. Extremely precise. Absolute best customer service.
My first contact with the company, the customer service was very very good. Excellent might be a better word. I was able to get an appointment right away. The technician came out gave me an estimate, explain everything where I understood what would happen and when it would happen. Electrical work was very professional exceeded my expectations. I am very happy with the results.
Very prompt response and sent a certified electrician who was very thorough both in his work and explanations. Allowed me to know in advance what the work would cost and gave me options.
Highly recommend! Got here and assessed problem promptly. Completed work and had reasonable price. Will call Roy again.
Did a good job!
Master Electrician Roy Villa performed a rather extensive project expertly and timely. His work ethic and customer service skills are equally impressive. He explained in detail the work to be done and was proficient, pleasant, respectful of the customer and their property and left the work area neat and clean. He arrived on time, worked diligently and thoroughly, and kept us informed. Outstanding service.
My first contact with the company, the customer service was very very good. Excellent might be a better word. I was able to get an appointment right away. The technician came out gave me an estimate, explain everything where I understood what would happen and when it would happen. Electrical work was very professional exceeded my expectations. I am very happy with the results.
They were timely and did good work. I thought it was on the expensive side, but then again I don't hire a lot of electrical work so maybe not.
I was very pleased with the professionalism and service provided. I was thoroughly informed about everything that was wrong and what was needed to complete the project. The price was reasonable and I feel very good about the entire experience.
Roy is very knowledgeable and is very customer friendly! He does an excellent job! I would highly recommend him for any electrical needs! He made our home safe again! Thanks Roy!
Roy and Samuel were knowledgeable, personable, and someone I'd hire again.
They are awesome to work with, took the time to not only consider my project but give ideas and work with us. Would highly recommend them anytime.
NA
The gentlemen were on time and well mannered. They explained what was wrong and how they were going to fix it. I also knew in advance what damage (holes) would be and that they were not going to fix the drywall. They cleaned up after themselves. I took off one star because I was not told about the $391 fee to give me an estimate (took about 30 minutes). I also took off one star because I didn’t get a receipt and was told that it would be emailed. It’s been over a week and I have not received it.
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Friendly and fast!
First, it was great to have someone show up when expected. Roy arrived exactly on time looking very professional and he was very customer oriented. He answered all my questions, explained every bit of the work that needed to be done and gave me three different options and then to my surprise did not have to return on a different day, he installed my exterior outlet immediately. Did a great job, the outlet looks good and I am extremely satisfied. I have found my go to master electrician.
Could have been more detail oriented. I would have liked for him to show me how the new light would not exactly fit prior to installing instead of after - leaving old paint outlines.
Roy and Edward were extremely professional. More importantly, they were honest and took the time to make sure all my questions were answered. I would definitely use these specific guys in the future for electrical work/installation. The company itself seemed very on top of things as well. Their customer care over the phones was excellent as well. Will definitely recommend this company in the future.
Came on time as scheduled, very courteous, knowledgeable, and listened to my needs. I was not able to get everything I wanted done, but it was not the fault of the technician, - it was my old house. But, the tech was very helpful and efficient.
Showed up on time, competitive rates, good customer service.
Very helpful and knowledgeable!
Edward is the installer. Great work done by him. Answered all questions.. What we called a true Professional at his job.. This is the company to call.
Ed did great work!
Edward Sierra was professional and did an excellent job!
Although the price was a bit higher than I expected, the electrician offered some good advice and did quality job.
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Excellent customer service! Timely, polite and thorough !!! The receptionist was so very helpful and flexible.
User-friendly for the customer. Takes time to listen and respond to the customer's questions in layman's terms.
Recommend
They did a good job
Arrived promptly and completed in a reasonable amount of time - didn't try to add unneeded repairs
Time between calling and appointment time was quick and they did the job that day.
To get an estimate (FREE) it cost me $155. To have the outlet rewired would have cost $264 more. I chose not to have the work done.
Quality service, knowledgeable, flexible!
Excellent work, excellent price and very kind and patient customer service. Best experience out of 5 requested projects through homeadvisor! Will hire again.
ON Time and has Senior Pricing
Use them.....tech was outstanding
Justin was incredible. He thought of things that I never would have. He did everything quickly and neatly. He is like that bald guy on ask this old house who is an electrician.
He was excellent.
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Very helpful. Went the extra distance to help us complete repairs needed to finalize the sale of our house. We'll use these guys forever!
They quoted and we accepted one price and they charged another. They never called back and now I am having to dispute with my credit card company.
Very Professional.
Very professional
They came earlier than expected. I needed the job done ASAP and they delivered... It was, however, grossly overpriced. He was in and out in a half hour and it cost over $500. If you need a job done in a pinch it's a great option. If you have some time maybe find someone who can do it at a more competitive rate.
Arrived on time gave me my options and completed the work. Payed over the phone. Was very convenient and quality was great.
Excellent customer service
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Best Quality Electric was hired by me to install plugs and switches at my project. They were courteous, professional and showed up on time. They walked me through the process and I agreed to charge. Work was done professionally and they cleaned up after themselves. I used them again for another project to correct work done by another technician. They gave me a call to let me know they had an opening earlier than my scheduled date. As usual, they walked me through all work and costs. They showed the same high professionalism and great work as I received prior. I highly recommend them. Charles O.
Showed up in a timely manner. Polite and courteous.
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Friendly, knowledgeable, technician!
Fast and efficient service. Professional.
Awesome work and very informative
Roy and his assistant were very courteous and professional and explained the complexities and potential cost of certain parts of the project. They were efficient and did and excellent job ...and very polite which is an added bonus. I would recommend BQE to anyone! chris
Arrived on time...conducted a full review of the home electrical system and provided recommendations to bring system up to current standards. Performed work immediately, had required equipment, tools and materials on hand. Outstandingly professional, friendly, and highly knowledgeable.
The gentlemen I worked with were courteous and professional. I would use them again.
Very professional. Came out and gave me a quote. Came back and did what they said they would do. Very prompt and timely.
0 of 1 users found this review helpful.
Very prompt, fair pricing and I will continue to hire them for all my electric needs!
We are really satisfied with the great job they do. We really do recommend them highly!
Excellent communication skills!
I am very satisfied! Good work!
Very professional and honored their work!
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Excellent customer service and great man for the job!
He is a good guy and dependable.
Very professional.
I'm not gonna lie they are really really good.
Good company. When you need them, they're there!
Will always use him for any electrical work.
Roy and his team are punctual and did a great job. I would use them in the future.
Good Company. When you need them, they’re there!
Comments: Will Always Use Him for any electrical work.
Comments: Roy and his team are punctual and did a great job. I would use them in the future
Best Quality Electric is a family owned business that was founded a few years ago in the state Texas. We have been successful in the business of electrical contrac..